Heligan Luxury Eco Lodges at Gwel an Mor


at Gwel an Mor

Gwel an Mor Awards

Sweeping the Board at the Cornwall Tourism Awards – 2021: After an unprecedented 2020, we were proud to take home a total of six awards at the coveted Cornwall Tourism Awards that were postponed to 2021 due to Covid-19. We won gold for ‘Holiday Park of the Year’, gold for ‘Wellbeing & Spa Experience of the Year’, gold for ‘Unsung Hero’ for Gary Zammit at Feadon Wildlife Centre, silver for ‘Wedding Venue of the Year’, silver for ‘Accessible & Inclusive Tourism’ and silver for ‘Small Visitor Attraction of the Year’. Along with a commendation for all of our ‘Wildlife-Friendly’ work that we have implemented across the resort.

Holiday Park of the Year – 2020/21: Awarded Silver by South West England Tourism Excellence Awards, we are very proud to be recognised in this category. This award is for providing guests with truly memorable experiences and consistently delivering excellence in all aspects of what we do.

Taking Home the Gold Awards – 2019: Last year was a great year for Gwel an Mor. We won the Hoseasons Diamond Award for Relax & Explore, Gold David Bellamy Conservation Award, Family Traveller Best Sustainable Intentions, Green Key Award, 5 in 5 David Bellamy Hedgerow Conservation Award, Gold Award from David Bellamy for the Bee-Friendly Park Award, Gold Award from David Bellamy for the Wildflower Park Award and a 2019 Certificate of Excellence from TripAdvisor.

England’s Best Holiday Village – 2018: We are delighted to officially be the best holiday village in the UK after winning Gold for ‘Best Holiday Village of the Year’ at the Visit England Awards. Plus, we were also given a 2018 Certificate of Excellence from TripAdvisor.

A Year Full of Awards – 2017: Wow, what a year for Gwel an Mor! We won the Hoseasons Diamond award, Gold for Holiday Park of the Year at the South West Tourism Awards, Gold for Holiday Park of the Year at the Cornwall Tourism Awards, Silver for Wildlife Friendly Business at the Cornwall Tourism Awards, Best UK Self Catering Break at the Global Mouse Awards, Gold David Bellamy Conservation Award, 5 in 5 David Bellamy Hedgerow Conservation Award, Bee Friendly Park Award from David Bellamy and a 2017 Certificate of Excellence from TripAdvisor.

‘Best of Britain’ Award & ‘Best in Cornwall’ – 2016: This year, for an unprecedented third time, Gwel an Mor received the award for the ‘Best in Britain’ Award at the Hoseasons Awards. This award demonstrates our commitment to perfect lodge holidays, leading the field of over 560 lodge parks that work with Hoseasons. We also won ‘Best in Cornwall’ at the same award ceremony, further recognition for the effort the team at Gwel an Mor put into each and every area of the business.

‘Customer Focus’ Cornwall Business Awards – 2015: Over the years we have really focused on perfecting what we do. We aim to focus on you and making sure that your holiday exceeds your expectations. We have just won the ‘Customer Focus’ award at the 2015 Cornwall Business Awards, real testament to our ethos and approach to delivering outstanding service to you.

VisitEngland Awards for Excellence – 2014: We were delighted to win a Silver Award in the Holiday Village of the Year category at the prestigious Visit England Awards for Excellence 2014. The Silver Award is one of the highest accolades for Excellence in Tourism in England which Visit England can bestow. We were presented with our Silver Award at a glittering Awards Ceremony held on 12 May 2014 at The Jockey Club, Cheltenham Racecourse, Cheltenham.

South West Tourism Awards – 2014: The prestigious South West Tourism Awards ceremony was held at the Holiday Inn Hotel on Plymouth Hoe on 30th January 2014. We joined tourism businesses from all over the region to find out the results of this year’s awards, and won the Bronze Award for Holiday Park of the Year. Thanks again to all of you for your support and congratulations to all the other winners!

David Bellamy Gold Conservation Award – 2014: We’ve been awarded Gold in the prestigious David Bellamy Conservation Awards for the sixth year running. Gwel an Mor has achieved this accolade for their conservation work every year since 2009, described by Professor Bellamy as the ‘Green Olympics’ for holiday parks. The conservation audit of parks covers many environmental issues, ranging from aspects such as the care of hedgerows and wild flowers, to the siting of bird-boxes and the development and protection of reed beds and wildlife ponds. Professor Bellamy has also looked at aspects of park management which do not directly affect the immediate environment, but which are important in overall conservation terms, such as the use of unbleached paper for holiday brochures, installing long-life light bulbs and recycling waste.

Hoseasons Awards – 2013: The 2013 Hoseasons awards took place in Southport in November, recognising achievements among the 560 parks Hoseasons represents. Not only did we win the Best Lodge Escape in Cornwall, we were also named the Best Park in Britain out of all 560, and the first one ever to win this prestigious award twice! We won this award first time around in 2010, which means so much because it’s voted for by Hoseasons customers. Thank you to everyone who supported us.

Cornwall Tourism Awards – 2013: The 2013 Cornwall Tourism Awards were held at the Headland Hotel in Newquay in November. We were delighted to win the Gold award for Holiday Village & Resort of the Year and Silver in the Wildlife Friendly Business award. Now in their 12th year, the prestigious Awards hosted by Visit Cornwall, the Cornwall Development Company tourism service, and sponsored by St Austell Brewery, cover over 19 categories and shine the spotlight on leading tourism businesses who represent the very best the county has to offer visitors.

Gold Award – Holiday Village & Resort of the Year: Judges’ comments: ‘Gwel an Mor’s website, marketing and customer service cannot be faulted. They have delivered many great holidays to oodles of satisfied customers who will not have experienced a holiday park of the standards provided by Gwel an Mor.’

Silver Award – Wildlife Friendly Business: Judges’ comments: ‘Gary Zammit was as enthusiastic as ever and runs ever more wildlife sessions for guests and public alike.’

South West Tourism Awards – 2013: A total of 61 awards were announced at the South West Tourism Excellence Awards 2013, following a rigorous judging process in which over 300 entries were considered. Gwel an Mor walked away with gold in the Outstanding Customer Service Award and Bronze in the Holiday Park and Village of the year. Winning Gold means Gwel an Mor will yet again go on to represent our region at the Enjoy England Awards in May this year.

Visit England Awards – 2013: These prestigious awards, currently in their 23rd year, promote excellence on England’s tourism industry and celebrate the very best the country has to offer. We won gold and have been officially named as the ‘Best Holiday Village in England’. The 34 gold and silver winners were selected from a shortlist of 69 finalists, judges by a panel of tourism industry experts including Visit England Board Member David Orr and travel broadcaster Alison Rice.

South West Tourism Awards – 2012: After winning at the Cornwall Tourism Awards in 2011, we were entered into the South West Tourism Awards in 2012 which celebrate the most outstanding tourism businesses in the South West, recognising those businesses which excel in the regions top industry. We took home the silver in the ‘Holiday Park & Village of the Year’ category and the bronze in the ‘Outstanding Customer Service’ class. We also won gold in the ‘Wildlife Friendly Business’ award.

Cornwall Tourism Awards – 2011: The highly desired Cornwall Tourism Awards in 2011 were a huge success for us. We took home the gold for ‘Holiday Park & Village of the Year’ and the gold for ‘Outstanding Customer Service Award’ was awarded to us by Hoseasons.

The Real Critics Guide Award: The Real Awards were created with the aim of finding the height of luxury amongst accommodation and restaurants worldwide. Those presented with the award can boast this high achievement as a mark of their exceptional services to the hospitality industry. This exceptional accolade is not open to public voting and instead the nominees are vigorously put through their paces by our team of senior critics.

‘Best of Britain’ Award – 2010: A great achievement, judged by Hoseasons guests this award depicts Gwel an Mor as the best holiday park in Britain. “Gwel an Mor is part of our ‘Ultimate Collection’, offering the very highest level of self-catering accommodation the UK has on offer, but this award isn’t simply about luxury, it also recognises the quality of service and customer experience. The fact that they won this award, against some very stiff competition, demonstrates that consumers are searching for, and finding, top quality accommodation in the UK and being delighted with their experiences” (Geoff Cowley, managing director of Hoseasons group).

We also took home the silver for the ‘Large Self Catering Establishment of the Year’ category and the Trip Advisor Certificate of Excellence, after 2009 saw us enjoy gold in the ‘Large Self Catering Establishment of the Year’ class.

TripAdvisor Certificates of Excellence – 2010-2019: Once again, Gwel an Mor has been awarded a Certificate of Excellence from TripAdvisor, but for the first time our Terrace Restaurant has been awarded one too! The accolade, which honours hospitality excellence, is given only to establishments that consistently achieve outstanding traveller reviews on TripAdvisor, and is extended to qualifying businesses worldwide. Establishments awarded the Certificate of Excellence are located all over the world and represent the upper echelon of businesses listed on the website. When selecting Certificate of Excellence winners, TripAdvisor uses a proprietary algorithm to determine the honourees that takes into account reviews ratings. Businesses must maintain an overall TripAdvisor bubble rating of at least four out of five, volume and recency of reviews.