Assisted Holiday Lodges - Gwel an More Holiday Resort - Cornwall

Accessibility Guide

at Gwel an Mor

Gwel an Mor Accessibility Guide

We strive to ensure that all visitors can enjoy our resort, facilities and surrounding areas. The M3 Assisted Living holiday lodges at Gwel an Mor are fully compliant with Visit Britain National Accessible Scheme and we provide disabled parking, ramps and easy access pathways around the site.

Our lodges offer the very highest standard in disabled holiday accommodation. With the same painstaking attention to sheer luxury and quality as all the holiday lodges at Gwel an Mor, these luxury lodges have been designed with the needs of people with disabilities or limited mobility in mind. Guests are encouraged to inform us of any specific needs, so that lodges can be adapted as required if reasonable and practical. It may be useful to inform staff of medical conditions or requirements if you feel it is relevant.

The nearest bus stop is located at the end of our drive, approximately 300 yards away, and the nearest train station is Redruth. There are accessible taxis at the station that we can pre-book for you should you request it through our friendly reservations team.

Should you require the use of either a wheelchair, shower chair or mobility scooter during your stay, Mobility Cornwall are available to contact on 01872 859598.

We look forward to welcoming you. If you have any queries or require any assistance please phone 01209 842354 or email enquiries@gwelanmor.com.

M3 Assisted Living Tregea Lodges – The M3 Assisted Living Tregea Lodges have been built to the National Accessible Scheme’s M3A standard (Mobility level 3 assisted) on the ground floor and have been inspected and approved by Visit Britain’s accessibility officer. Our original Scandinavian style assisted lodges also offer wheelchair access throughout the ground floor, with a wet room and a twin bedroom equipped with an electric bed. With a wonderfully equipped kitchen, the main living area and private sun deck are all on the ground floor, making these M3 Assisted Living Lodges perfect for a family group that has a member with limited mobility.

DOWNLOAD PDF – TREGEA ASSISTED LODGE

M3 Assisted Luxury Eco Lodges – The M3 Assisted Living Luxury Eco Lodges have been built to the National Accessible Scheme’s M3A standard (Mobility level 3 assisted), are set on one level and have been inspected and approved by Visit Britain’s accessibility officer. These contemporary, state-of-the-art holiday homes with five-star luxury are designed to accommodate guests with a range of physical needs. They each have an electric adjustable bed, a start-of-the-art ‘H’ hoist system runs from the bedroom through to the accessible spacious wet room and a low-fitted hob in the kitchen. The wheelchair ramp and disabled parking area ensure our assisted living accommodation is accessible to all.

DOWNLOAD PDF – LUXURY ECO ASSISTED LODGE

Accessibility Information for the Resort – From getting around the resort to individual facilities – we have adapted much of the resort to cater to guests with a range of physical needs. If you have any queries about the accessibility for the resort please call us to chat 01209 842354 or email enquiries@gwelanmor.com.

Car Parking, Arrival & Pathways – We have a large parking area (including dedicated disabled spaces) at Reception. The dedicated disabled spaces are provided at the side of the building giving level access to Reception. Each accommodation, including our M3 Assisted Living lodges, has its own dedicated parking space with easy access to the lodge. On arrival our staff will be happy to show you to your lodge and explain the facilities and equipment provided. Pathway surfaces are non-slip paving throughout the resort. Access to lodges is wooden decking with a slight slope. All areas are well lit at night.

Main Entrance / Reception / Welcome Area – Reception is on the ground floor, very well lit and fully accessible via paths with gentle slopes. All Reception staff have undertaken access for all training and are therefore fully aware of specific needs.

Public Areas – Lounges, Lobbies – Reception, the Terrace Restaurant, the Wellbeing Spa, Clubhouse swimming pool and Feadon Farm are all fully accessible.

Restaurant/Dining Room, Bar & Bar area – The Terrace Restaurant has been designed to allow easy access around its space. Sofas and standard chairs are available. The Terrace is situated in the centre of the site approximately 50-60m away from the lodges. A pathway which is ramped with a gradient of 1:15 max is provided from the disabled parking areas to the external decking of the restaurant with level access into the restaurant. An electronically operated entrance door is provided for your assistance.  Internally the whole of the floor area is level. A disabled W.C. facility is provided.

Public Toilets – Public toilets are situated in the Reception Clubhouse area. A dedicated disable W.C. toilet is provided.

Swimming Pool and Gym – These leisure facilities are situated at Reception on the ground floor. This building is situated at the entrance of the site adjacent to the car park. It is approximately 120m away from the accessible lodges. Ramped pathways are provided from the lodges to this building. Two dedicated disabled parking bays are provided in main the car park. There is a level pathway connecting the car park to the entrance door. The whole of the building is level. The swimming pool is approximately 12.0m x 6.0m x 1350mm deep with steps for access. The pool also includes a hoist for ease of entry and exit to the water. The gym is also accessible with some apparatus available to use.

Grounds and Gardens – All gardens are designed with a gentle slope with various accessible paths throughout. The path to the farm is also manageable and accessible via our main drive.

Treatment Room(s) – Our Wellbeing Spa is situated in the same building as the main Reception on the ground floor.

Additional Information

All staff are all trained/aware of welcome all access schemes and are always happy to help and assist. We have a fully dedicated team who will offer luggage pick up and drop off, we can even help unloading vehicles if needed. All activities are fully accessible and staff members will assist in using various equipment (hoist, pool chair etc) whenever required.

Contact Information

Address: Gwel an Mor Resort, Feadon Lane, Portreath Cornwall, TR16 4PE

Telephone: 01209 842354

Email: enquiries@gwelanmor.com

Grid Reference: SW657447

Hours Of Operation: Reception is open 8am – 8pm

Local Carers: Debbie at Disability Cornwall on 01736 759500

Local Accessible Taxis: Portreath Taxi: 07891 586 668

Local Public Transport: First Bus Service: 0871 200 2233

Mobility Hire Cornwall: www.mobilityhirecornwall.co.uk  |   01872 859598   |   mobilityhirecornwall@gmail.com

Tremorvah: www.cornwall.gov.uk/health-and-social-care/tremorvah-industries/  |   01872 324340   |  enquiries.tremorvah@cornwall.gov.uk

Imagine yourself in 5 star luxury at our award winning resort in Cornwall, a place that sets a completely new standard in holiday lodges.