Holiday

Survey

Step 1 of 11

Many thanks for choosing us for your holiday. We should be grateful if you would spare a few minutes to complete this post-holiday survey. The survey should only take a few minutes to complete. Your comments and ratings are extremely important to us and will be used by all of the team to improve and gather valuable feedback.

You'll also be entered into a PRIZE DRAW to WIN £1,000 towards a 2023 holiday.

Competition Terms and Conditions

Hidden

Your holiday booking number*

Unfortunately, Private Let guests are not eligible to enter the prize draw.

Have you visited us before?

1.1 Was this your first visit to Seal Bay Resort?*

Yes

1.2 How many previous visits have you made to us in the last eight years?

Only once before

Between 2 and 4

Between 5 and 7

More than 7

1.3 Prior to this year, what year was your last holiday with us?

2021

2020

2019

2018

2017

2016

2015

Prior to these dates

Your Holiday Experience

2.1 How likely are you to recommend us to a friend or family member? (0 = Very Unlikely - 10 = Very Likely)*

0	1	2	3	4	5	6	7	8	9	10

2.2 Overall, how would you rate your holiday at Seal Bay Resort?*

54321

2.3 Thinking about the cost of your holiday, please rate the overall value for money?*

54321

2.4 What is your likelihood to rebook another holiday with Seal Bay Resort?*

54321

Your arrival & check in experience

3.1 Did you receive relevant email and SMS communication prior to your holiday?

Yes

3.2 How would you rate the information received before you came on holiday?*

54321

3.3 Please input any comments you may wish to add in relation to your score.

In these changing times we’ve tried to make Check-in and Arrival at the park as easy as possible so you can start your holiday straightaway without having to queue up in Reception with our Contactless Check-in for the majority of our guests.

3.4 How easy was it to find the Park? (1 = Difficult - 5 = Very easy)

1	2	3	4	5

3.5 How easy was it to find your Holiday Home? (1 = Difficult - 5 = Very easy)

1	2	3	4	5

3.6 If you had a Digital Key Lock, how easy did you find accessing your Holiday Home? (1 = Difficult - 5 = Very easy)

1	2	3	4	5

3.7 Please input any comments you may wish to add in relation to your score.

Your Holiday Home

4.1 What were your initial impressions of your Holiday Home?

54321

How would you rate the following aspects:

4.2 The overall immediate surrounding area of your Holiday Home?

54321

4.3 The overall cleanliness of your Holiday Home?

54321

4.4 The cleanliness of the kitchen areas of your Holiday Home?

54321

4.5 The cleanliness of the bathroom/s of your Holiday Home?

54321

4.6 The maintenance and general upkeep of your Holiday Home?

54321

4.7 Please input any comments you may wish to add in relation to your score

Park Facilities & Activities

5.1 Did you use the facilities on Park?

Yes

How would you rate your experience of the following facilities?

5.2 The Lido Pool area

54321

5.3 Oasis Bay Water Complex

54321

5.4 The "Overall swimming experience"

54321

5.5 Please input any comments you may wish to add in relation to your score

5.6 Did you use any of the "paid for" activities?

Yes

5.6a Pottery studio?

54321