Cove Communities UK
Cove Communities UK
Holiday
Survey
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11%
Many thanks for choosing us for your holiday. We should be grateful if you would spare a few minutes to complete this post-holiday survey. The survey should only take a few minutes to complete. Your comments and ratings are extremely important to us and will be used by all of the team to improve and gather valuable feedback.
You'll also be entered into a
PRIZE DRAW
to WIN £500 towards another holiday.
Competition Terms and Conditions
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Your holiday booking number
*
Hidden
Email
Have you visited us before?
1.1 Was this your first visit to Medmerry Park?
*
Yes
No
1.2 How many previous visits have you made to us in the last eight years?
Only once before
Between 2 and 4
Between 5 and 7
More than 7
1.3 Prior to this year, what year was your last holiday with us?
2021
2020
2019
2018
2017
2016
2015
Prior to these dates
Your Holiday Experience
2.1 How likely are you to recommend us to a friend or family member? (0 = Very Unlikely - 10 = Very Likely)
*
0
1
2
3
4
5
6
7
8
9
10
2.2 Overall, how would you rate your holiday at Medmerry Park?
*
5
4
3
2
1
2.3 Thinking about the cost of your holiday, please rate the overall value for money?
*
5
4
3
2
1
2.4 What is your likelihood to rebook another holiday with Medmerry Park?
*
5
4
3
2
1
Your arrival & check in experience
3.1 Did you receive relevant communication prior to your holiday?
Yes
No
3.2 How would you rate the information received before you came on holiday?
*
5
4
3
2
1
3.3 Please input any comments you may wish to add in relation to your score.
3.4 How easy was it to find the Park? (1 = Difficult - 5 = Very easy)
1
2
3
4
5
3.5 How easy was it to find your Chalet? (1 = Difficult - 5 = Very easy)
1
2
3
4
5
3.6 Please input any comments you may wish to add in relation to your score.
Your Chalet
4.1 What were your initial impressions of your Chalet?
5
4
3
2
1
How would you rate the following aspects:
4.2 The overall immediate surrounding area of your Chalet?
5
4
3
2
1
4.3 The overall cleanliness of your Chalet?
5
4
3
2
1
4.4 The cleanliness of the kitchen areas of your Chalet?
5
4
3
2
1
4.5 The cleanliness of the bathroom/s of your Chalet?
5
4
3
2
1
4.6 The maintenance and general upkeep of your Chalet?
5
4
3
2
1
4.7 Please input any comments you may wish to add in relation to your score, or anything we can improve or add to our Chalets.
Park Facilities & Activities
5.1 Did you use the facilities and activities on Park?
Yes
No
How would you rate your experience of the following facilities and activities on the Park?
5.1a The Outdoor Pool?
5
4
3
2
1
5.1b Play Parks?
5
4
3
2
1
5.1c Crazy Golf?
5
4
3
2
1
5.1d Lawn Games?
5
4
3
2
1
5.1e Nature Activities?
5
4
3
2
1
5.1f Bike Hire?
5
4
3
2
1
5.1g The Beach?
5
4
3
2
1
5.1h Nature Reserve?
5
4
3
2
1
5.1i Cycle Routes?
5
4
3
2
1
5.2 As this is our first season we would really appreciate any other comments or feedback in terms of the facilities and activities on offer
5.3 Please let us know if there are any other facilities you feel would enhance your holiday experience
Food & Drink
6.1 Did you use the Medmerry Bar & Terrace?
Yes
No
How would you rate the following?
6.2 Menu range?
5
4
3
2
1
6.3 Quality of the food?
5
4
3
2
1
6.4 Cleanliness and General Upkeep?
5
4
3
2
1
6.5 Value for money of the Bar & Terrace?
5
4
3
2
1
6.6 Please input any comments you may wish to add in relation to your score
Dog Friendly
7.1 Did you holiday with your dog/s?
Yes
No
7.2 How would you rate the Park in general for being dog friendly?
5
4
3
2
1
7.3 How would you rate the accommodation for being dog friendly?
5
4
3
2
1
7.4 How do you think your dog enjoyed their stay?
5
4
3
2
1
7.5 Are there any other comments you would like to make to ensure your dog has a great time?
General
8.1 Did you find your way around the Park easily during your holiday?
5
4
3
2
1
8.2 How did you find the Park in terms of grounds, gardens and general maintenance?
5
4
3
2
1
8.3 How would you rate the Park for being accessible for guests with disabilities?
5
4
3
2
1
8.5 Medmerry Park is part of Cove UK. Would you be interested in our other Parks?
Yes
No
About the team
Overall, how would you rate the team?
9.1 Friendliness of the team?
5
4
3
2
1
9.2 Helpfulness of the team?
5
4
3
2
1
9.3 Efficiency of the team?
5
4
3
2
1
Someone special? We know that the Team is the most important element of the holiday experience to ensure you have a great time. We always want to recognise those team members who make that difference, so please feel free to mention the team member and a short comment below.
9.4 Special mention
9.5 Any other comments about your holiday?
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