Cove Communities UK
Cove Communities UK
Holiday
Survey
"
*
" indicates required fields
Step
1
of
10
10%
Many thanks for choosing us for your holiday. We should be grateful if you would spare a few minutes to complete this post-holiday survey. The survey should only take a few minutes to complete. Your comments and ratings are extremely important to us and will be used by all of the team to improve and gather valuable feedback.
You'll also be entered into a
PRIZE DRAW
to WIN £1,000 towards another holiday.
Competition Terms and Conditions
Hidden
Your holiday booking number
*
Hidden
Email
Have you visited us before?
1.1 Was this your first visit to Gwel an Mor?
*
Yes
No
1.2 How many previous visits have you made to us in the last eight years?
Only once before
Between 2 and 4
Between 5 and 7
More than 7
1.3 Prior to this year, what year was your last holiday with us?
2021
2020
2019
2018
2017
2016
2015
Prior to these dates
Your Holiday Experience
2.1 How likely are you to recommend us to a friend or family member? (0 = Very Unlikely - 10 = Very Likely)
*
0
1
2
3
4
5
6
7
8
9
10
2.2 Overall, how would you rate your holiday at Gwel an Mor?
*
5
4
3
2
1
2.3 Thinking about the cost of your holiday, please rate the overall value for money?
*
5
4
3
2
1
2.4 What is your likelihood to rebook another holiday with Gwel an Mor?
*
5
4
3
2
1
Your arrival & check in experience
3.1 Did you receive relevant email and SMS communication prior to your holiday?
Yes
No
3.2 How would you rate the information received before you came on holiday?
*
5
4
3
2
1
3.3 Please input any comments you may wish to add in relation to your score.
In these changing times we’ve tried to make Check-in and Arrival at the park as easy as possible so you can start your holiday straightaway without having to queue up in Reception with our Contactless Check-in for the majority of our guests.​
4.1 How easy was it to find the Resort? (1 = Difficult - 5 = Very easy)
1
2
3
4
5
4.2 How easy was it to find your Lodge? (1 = Difficult - 5 = Very easy)
1
2
3
4
5
4.3 If you had a Digital Key Lock, how easy did you find accessing your Lodge? (1 = Difficult - 5 = Very easy)
1
2
3
4
5
4.4 Please input any comments you may wish to add in relation to your score.
Your Lodge
5.1 What were your initial impressions of your Lodge?
5
4
3
2
1
How would you rate the following aspects:
5.2 The overall immediate surrounding area of your Lodge?
5
4
3
2
1
5.3 The overall cleanliness of your Lodge?
5
4
3
2
1
5.4 The cleanliness of the kitchen areas of your Lodge?
5
4
3
2
1
5.5 The cleanliness of the bathroom/s of your Lodge?
5
4
3
2
1
5.6 The maintenance and general upkeep of your Lodge?
5
4
3
2
1
5.7 Please input any comments you may wish to add in relation to your score
Resort Facilities & Activities
6.1 Did you use the facilities and activities on the Resort?
Yes
No
How would you rate your experience of the following facilities and activities?
6.2 Farm Activities?
5
4
3
2
1
6.3 Archery?
5
4
3
2
1
6.4 Tennis Court?
5
4
3
2
1
6.5 Gym?
5
4
3
2
1
6.6 Clip and Climb?
5
4
3
2
1
6.7 Soft Play?
5
4
3
2
1
6.8 Feadon Wildlife Centre?
5
4
3
2
1
6.9 Basecamp Activity Centre?
5
4
3
2
1
6.10 Well Being Spa?
5
4
3
2
1
6.11 Swimming Pool & Gym?
5
4
3
2
1
6.12 Famous Nine Golf Course?
5
4
3
2
1
6.13 Clover Lake Fishing?
5
4
3
2
1
6.9 Please input any comments you may wish to add in relation to your score
Food & Drink
7.1 Did you use the Terrace Restaurant?
Yes
No
How would you rate the following?
7.2 Menu Range?
5
4
3
2
1
7.3 Quality of the food?
5
4
3
2
1
7.4 Cleanliness and General Upkeep?
5
4
3
2
1
7.5 Value for money of the Restaurant?
5
4
3
2
1
7.6 Please input any comments you may wish to add in relation to your score
Dog Friendly
8.1 Did you holiday with your dog/s?
Yes
No
8.2 How would you rate the accommodation for being dog friendly?
5
4
3
2
1
8.3 How would you rate the Resort in general for being dog friendly?
5
4
3
2
1
8.4 How do you think your dog enjoyed their stay?
5
4
3
2
1
8.5 Are there any other comments you would like to make to ensure your dog has a great time?
General
9.1 Did you find your way around the Resort easily during your holiday?
5
4
3
2
1
9.2 How did you find the Resort in terms of grounds, gardens and general maintenance?
5
4
3
2
1
9.3 How would you rate the Resort for being accessible for guests with disabilities?
5
4
3
2
1
9.4 If you used the WiFi, how would you rate the service?
5
4
3
2
1
9.5 Gwel an Mor is part of Cove UK. Would you be interested in our other Parks?
Yes
No
9.6 Would you be interested in hearing about Holiday Home Ownership at Gwel An Mor?
Yes
No
We will email you with details about Holiday Home Ownership only.
About the team
Overall, how would you rate the team?
10.1 Friendliness of the team?
5
4
3
2
1
10.2 Helpfulness of the team?
5
4
3
2
1
10.3 Efficiency of the team?
5
4
3
2
1
Someone special? We know that the Team is the most important element of the holiday experience to ensure you have a great time. We always want to recognise those team members who make that difference, so please feel free to mention the team member and a short comment below.
10.4 Special mention
10.5 Any other comments about your holiday?
Newsletter
Yes I'd like to receive further information and offers by email, I understand I can unsubscribe at any time
Trustpilot
Loading...
